Privacy Policy

Who we are

Our website address is: https://www.acehomefuels.co.uk

What personal data we collect and why we collect it

We only collect personal information provided voluntarily with consent if you contact us. We will only use this information to respond and provide our services to you.

We collect minimal information to run our business and respond to your enquiries:

  • Contact Information: If you email us, call us, or use a contact form, we may collect your name, phone number, and email address so we can reply to you.
  • Technical Information: We automatically collect basic technical data, such as your IP address and browser type, to ensure our website is working correctly and is secure. We do not use this data to identify you personally.

We only use your data for the following reasons:

  • To Reply to You: We use the details you provide to answer your questions or provide quotes.
  • To Improve Our Website: We use anonymous analytics to see which pages are popular.
  • Security: To protect our website from fraud or cyber-attacks.

We do not sell your personal data to any third parties.

Cookies

Our website uses “cookies” (small text files stored on your device) to function correctly and to help us improve our services. We have grouped these into two categories:

A. Strictly Necessary Cookies (Always Active) These are essential for the website to work. They include the cookie that remembers whether you accepted or declined our cookie banner. You cannot switch these off.

B. Analytics Cookies (Optional) We use Google Analytics 4 to count visitors and see how they move around our site. We have implemented a “Privacy-First” setup (Consent Mode):

  • If you DECLINE: We do not set analytics cookies. We only receive anonymous “pings” to tell us someone visited, but we cannot identify you.
  • If you ACCEPT: We set cookies to track your session in more detail.

Cookie Table:

Cookie Consent Choice

Revisit your Cookie Preferences for this site.

You can find out more about Google’s privacy policy here: www.google.com/intl/en/policies/privacy/ 
You can opt-out of Google Analytics tracking by installing a browser plug-in from https://tools.google.com/dlpage/gaoptout?hl=en

Who We Share Data With

To run this website, we use trusted service providers who may process technical data on our behalf:

Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Ask us to delete your data (where we do not need to keep it for legal reasons).
  • Withdraw your consent for cookies – via the link in the cookies section above.

If you have any questions about your data, please contact us at acehomefuels@gmail.com